Return & Exchange Policy - Honor in Blue
We do not offer returns.
There are no returns of Watches or Video Doorbells or Clothing.
You may exchange your watch for a different model if needed.
(must be new and unused and in the original box and wrapping).
Step 1 - Include a note with the watch that you are exchanging that includes your order #, name, email, current address, and the name of the watch that you would like in its place.
Step 2 - Mail product to the following address:
Honor in Blue
20 Paris Place
Parsippany, NJ 07054
Be sure to include your order #, name, watch wanted in the exchange and email with your exchange. We will send you an email confirmation of the exchange and your new tracking number for shipment of your new watch.
Exchanges available within 21 days of receiving your order: Please note that we do not pay for the shipping costs to return the product to us. We do cover the shipping costs associated with reshipping your new item(s).
The turnaround time for exchanges can take up to 10-14 business days to complete due to volume and the popularity of Honor in Blue Watches.
Packages Left On Your Doorstep or Property by USPS - Then Stolen From You:
Our process of replacement requires a police report as the USPS scans all packages upon delivery. Therefore packages left and scanned at the customer's place of residence are then, after scanning and delivery, the customer's property. If then it is stolen from your residence it is your responsibility to get a police report of the theft of your property.
All the Best,
Honor in Blue