Return & Exchange Policy - Honor in Blue
Return & Exchange Policy
Returns of watches are allowed within 7 days of shipping receipt. There are no exceptions to this rule. Additionally, any watches on our clearance sale section are not refundable. A $25 Repacking & ReStocking Fee applies. No used watches will be accepted.
Email us at firstname.lastname@example.org advising us of your order information, name and watch style you would like to return.
We will provide you with a return reference number and an address to return your watch. Once approved we will send you further instructions on where to send the watch.
We do not pay for return shipping costs. No exceptions.
Refunds Prior to Shipping - We would be happy to provide you with a refund or order cancellation if you would like to cancel your order prior to shipment. Once shipped - we cannot provide a refund. You must then follow return procedures. Please reach out to customer service if needed.
You may exchange your watch for a different model if needed.
(The watch you are exchanging must be new and unused and in the original box and wrapping).
Exchanges available within 21 days of receiving your order: Please note that we do not pay for the shipping costs to return the product to us. We do cover the shipping costs associated with reshipping your new item(s).
The turnaround time for exchanges can take up to 10-14 business days to complete due to volume and the popularity of Honor in Blue Watches.
Packages Left On Your Doorstep or Property by USPS - Then Stolen From You:
Our process of replacement requires a police report as the USPS scans all packages upon delivery. Therefore packages left and scanned at the customer's place of residence are then, after scanning and delivery, the customer's property. If then it is stolen from your residence it is your responsibility to get a police report of the theft of your property.
All the Best,
Honor in Blue