Delivery & Returns Policy
We will only be dispatching/shipping from our warehouses MONDAY - FRIDAY. Honor in Blue is closed on Saturday and Sunday. Watches are either dispatched from our factory or our warehouse depending upon demand levels.
Expected Timeframe for Delivery is listed on the individual product pages. Please keep in mind that order processing to dispatch can take 24-72 hours.
MORE QUESTIONS?Please contact our support team here via email at email@example.com.
WHAT IS YOUR RETURNS POLICY?
United States of America
Products must be returned within 21 days of receiving your order.
Products must be unworn and unwashed with all tags still attached with their original packaging.
We only offer refunds onto the original payment method used to make the order.
Exchanges are allowed - customer must cover the shipping cost of the new item. Watches and clothing must be new and unused to process an exchange.
Customer must cover the cost of the return postage of the item.
- No used watches will be allowed to be returned. Please contact our customer service team regarding any warranty or replacement issues. We will be glad to assist you and help you love your item.
- Questions about our return process? Email us at firstname.lastname@example.org and allow 48-72 hours for a response.
- All return requests must be emailed to us at email@example.com. Our returns clerk will reply to your email with the address to send your return, a return authorization number and further instructions.
- We will gladly cancel your order prior to shipment. We will not be able to cancel any orders once the item is shipped.
Rest of World - Please contact us to process a return or exchange as different rules and regulations apply.
Packages Left On Your Doorstep or Property by USPS - Then Stolen From You:
Our process of replacement requires a police report as the USPS scans all packages upon delivery. Therefore packages left and scanned at the customer's place of residence are then, after scanning and delivery, the customer's property. If then it is stolen from your residence it is your responsibility to get a police report of the theft of your property.
All the Best,
Honor in Blue